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New NHS e-Referral Service to use agile and open technologies

The new National Health Service outpatient appointment booking system will use agile and open technologies, the NHS said.

The e-Referral Service is due to replace the Choose and Book system later this year.

The NHS is scrapping the £356m Choose and Book system despite it being regarded as of the few successes of the failed £12.7bn National Programme for IT (NPfIT).

The system was introduced in 2004 to enable patients needing an outpatient appointment to select, with their GP, a hospital appointment at a convenient date and time

Beverley Bryant, director of strategic systems and technology for NHS England, said the new system would build on the success of Choose and Book.

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