Top & Bottom 10 User CCGs
One NHS England but a huge variation in the use of e-Referral (Choose & Book) by each CCG area.
As a regular item we are going to show highlights in the use of the system and throw some light on a hidden variation in how Patient Choice is or is not offered to patients across England.
The top CCG is achieving a level of use unmatched by any other CCG although that does not necessarily mean GP’s are doing all the work. It is possible that paper referrals are being sent to a central team of clerks and entered on to the system so maybe not achieving the cost benefit expected through e-Referral.
We will just let the data pose the questions.